Fast
Implementation
of Fax2Email
The solution can
be implemented
within 24 hours
without any
degradation to
the current IT
infrastructure
or bandwidth.
Security
considerations
such as .tif and
.pdf acceptance
require
consideration.
Commissioning
the Solution
The system is
designed in such
a way that a
designated
person/s within
Your Company
will be trained
by FreeFax to
act in the
capacity of
account
administrator/s.
The designated
person/s will
upload any 0866
fax number
requirements and
assign the
respective
levels of
control. All
that is required
to upload and
activate the
service is a
spreadsheet of
first name, last
name and
corresponding
email addresses
in a CSV format.
Your Company IT
Department will
assume
responsibility
for maintaining
the currency of
the name and
email address
lists. Once
uploaded, the
fax number is
activated and an
automated
welcome mail is
generated and
emailed to each
individual user.
The welcome mail
includes
important usage
information as
well as the
‘user name’ and
‘password’ that
will be required
for future
access to the
FreeFax
administrative
tool.
Help Desk
Support
The system is
designed to be
self-sustaining
and user
managed. FreeFax
will ensure that
the Account
Administrator
and any other
designated
person is
sufficiently
trained to a
point where they
are able to
provide support
within their own
organisation.
Any further help
that is required
will be provided
by FreeFax
support staff.
All users are
encouraged to
acquaint
themselves with
the system by
logging in and
managing their
respective
profiles.
Compliance
FreeFax complies
with all
relevant
legislation
pertaining to
the sending and
receiving of
facsimile
documents.
FreeFax also
complies with
the requirements
of the ECT Act.